Connection problems

Jon Corby · Post by **Jon Corby** » Sat Aug 30, 2008 10:30 am

Is apterous down atm?

Charlie Reams · Post by **Charlie Reams** » Sun Aug 31, 2008 2:32 am

Yes, there's been a problem today which I think I've now resolved. Unfortunate that it happened on a day when I've been completely AFK. Apologies to everyone affected.

Charlie Reams · Post by **Charlie Reams** » Sun Aug 31, 2008 10:40 am

To make up for yesterday's problems, there will be two Duels today. Double points bonanza!

Jon Corby · Post by **Jon Corby** » Mon Sep 01, 2008 11:04 am

is it fooked again at the moment? I'm at work so that may be the issue (although it was working fine when I last tried from here - on Thu 21/8). It's hanging when it says "logging in as..." and if I then bring up the Java Console everything freezes.

I'll try rebooting

Is anyone else logged in? Or having problems?

Charlie Reams · Post by **Charlie Reams** » Mon Sep 01, 2008 11:14 am

Jon Corby wrote:is it fooked again at the moment? I'm at work so that may be the issue (although it was working fine when I last tried from here - on Thu. It's hanging when it says "logging in as..." and if I then bring up the Java Console everything freezes.

I'll try rebooting

Is anyone else logged in? Or having problems?

It's working for me, and Warren Burns is also logged in, although there have been some problems lately with people appearing to be logged in but getting stuck at the log-in screen, so I'll look into that.

Jon Corby · Post by **Jon Corby** » Mon Sep 01, 2008 11:19 am

Charlie Reams wrote:It's working for me, and Warren Burns is also logged in, although there have been some problems lately with people appearing to be logged in but getting stuck at the log-in screen, so I'll look into that.

Nah, Warren is sat next to me and is also stuck at the "logging in as..." bit. Only difference is that he hasn't pulled his Internet Explorer session down via Task Manager, like I had to.

Charlie Reams · Post by **Charlie Reams** » Mon Sep 01, 2008 11:32 am

I've restarted the server which normally fixes this sort of problem. I will look into a more permanent solution in the next week.

Jon Corby · Post by **Jon Corby** » Mon Sep 01, 2008 11:42 am

Charlie Reams wrote:I've restarted the server which normally fixes this sort of problem. I will look into a more permanent solution in the next week.

Nope, still not working for me. I've deleted all browsing history & temp files etc, rebooted, but it's still hanging. The IE window won't close normally, I have to take it down with Task Manager. The java icon in the tray is not behaving properly either - the console appears as blank but completely unresponsive, and the "About..." window refuses to close....

Charlie Reams · Post by **Charlie Reams** » Mon Sep 01, 2008 12:33 pm

Jon Corby wrote:Nope, still not working for me. I've deleted all browsing history & temp files etc, rebooted, but it's still hanging. The IE window won't close normally, I have to take it down with Task Manager. The java icon in the tray is not behaving properly either - the console appears as blank but completely unresponsive, and the "About..." window refuses to close....

That sounds unideal. Was it working yesterday? Is anyone else affected: work colleagues or c4c users?

Kirk Bevins · Post by **Kirk Bevins** » Mon Sep 01, 2008 4:11 pm

Charlie Reams wrote:
Jon Corby wrote:Nope, still not working for me. I've deleted all browsing history & temp files etc, rebooted, but it's still hanging. The IE window won't close normally, I have to take it down with Task Manager. The java icon in the tray is not behaving properly either - the console appears as blank but completely unresponsive, and the "About..." window refuses to close....
That sounds unideal. Was it working yesterday? Is anyone else affected: work colleagues or c4c users?

I'm logged in OK.

Jon Corby · Post by **Jon Corby** » Mon Sep 01, 2008 8:10 pm

I'm logged in fine now... could work have done something else to block us again?

(I realise you probably won't be able to answer this question as you don't really have any information to go on!)

Charlie Reams · Post by **Charlie Reams** » Mon Sep 01, 2008 9:27 pm

Jon Corby wrote:I'm logged in fine now... could work have done something else to block us again?

It's possible that they noticed a lot of spurious HTTPS traffic. I will sniff around and see if I can do anything else to help you out.

Jon Corby · Post by **Jon Corby** » Tue Sep 02, 2008 8:47 am

Charlie Reams wrote:It's possible that they noticed a lot of spurious HTTPS traffic. I will sniff around and see if I can do anything else to help you out.

I just asked the guys if they've done anything to block us playing (since it was working fine before I went on holiday), and they said "no", they haven't actively done so - I then gave him my log-in details so he could investigate why it was hanging, and he came back with this:

It’s being blocked. When the java app starts it changes source port from http to 27439. We only allow outbound http, https, ftp.

Charlie Reams · Post by **Charlie Reams** » Tue Sep 02, 2008 9:38 am

Jon Corby wrote:t’s being blocked. When the java app starts it changes source port from http to 27439. We only allow outbound http, https, ftp.

They didn't quite diagnose the problem correctly, but they did generously reveal how to circumvent the system! It should now work. Please let me know. Unfortunately I'll be away for the next few days so any remaining problems will have to wait for the weekend.

Jon Corby · Post by **Jon Corby** » Tue Sep 02, 2008 11:03 am

Charlie Reams wrote:It should now work. Please let me know.

Nope, sorry it's still behaving the same way...

Charlie Reams · Post by **Charlie Reams** » Tue Sep 02, 2008 11:23 am

Jon Corby wrote:Nope, sorry it's still behaving the same way...

Hmm. Can you ask what port they expect FTP traffic to be on?

Jon Corby · Post by **Jon Corby** » Tue Sep 02, 2008 11:27 am

Charlie Reams wrote:
Jon Corby wrote:Nope, sorry it's still behaving the same way...
Hmm. Can you ask what port they expect FTP traffic to be on?

He said:

ftp – 21

http -80

https -443

Charlie Reams · Post by **Charlie Reams** » Fri Sep 05, 2008 1:29 pm

Jon Corby wrote:He said:

ftp – 21

http -80

https -443

Ah, I guessed wrong. Try again now.

Jon Corby · Post by **Jon Corby** » Wed Sep 24, 2008 9:49 am

I can't get onto apterous at the moment, is this a general thing or just me? I know our work connection is a bit unstable with certain sites... (Yahoo mail is being weird this morning as well)

Charlie Reams · Post by **Charlie Reams** » Wed Sep 24, 2008 10:50 am

Jon Corby wrote:I can't get onto apterous at the moment, is this a general thing or just me? I know our work connection is a bit unstable with certain sites... (Yahoo mail is being weird this morning as well)

My connection is a little unstable at the moment. Seems to be working at the moment though.

Ian Volante · Post by **Ian Volante** » Wed Sep 24, 2008 5:29 pm

I can't chat again today, but no error is showing in the applet. Is this symptomatic of today's problems, or do I have a more fundamental issue?

Jon Corby · Post by **Jon Corby** » Wed Sep 24, 2008 7:08 pm

Ian Volante wrote:I can't chat again today, but no error is showing in the applet. Is this symptomatic of today's problems, or do I have a more fundamental issue?

Ian Volante wrote:I've never really got the grasp of small talk and the like, it all seems a bit pointless to me, and I have always naturally gravitated towards avoiding social interaction, and I'm a geek.

Ian Volante · Post by **Ian Volante** » Wed Sep 24, 2008 7:22 pm

I just couldn't be bothered rephrasing it...

Damian E · Post by **Damian E** » Mon Sep 29, 2008 12:48 pm

I cant connect at work........which is a bummer. Socket connection error, whatever that means.

Going to ask in-house IT chaps to take a look at it. Failing that, i'll just have to quit my job.

Julie T · Post by **Julie T** » Sun Oct 05, 2008 9:16 pm

One of my sons says that one way to get around workplace filtering is to use a proxy site, e.g. :

http://vtunnel.com/

Hope that helps.

I'm having problems getting into apterous at home ATM, I think I'll try restarting the computer,see if that does it. [Great! It did work!

]

Joseph Bolas · Post by **Joseph Bolas** » Sun Oct 05, 2008 10:23 pm

I think this is the right place to ask this question, but I was just wondering, when I played the 700-rounder and also the 180-rounder, after about 50-60 rounds, the game started to stick and the boxes crashed (thus making me lose the round in play, scoring nothing).

Is there then, a set amout of time you can have Apterous open/games played in Apterous, before you have to close it due to the game sticking, or is it just random?

Charlie Reams · Post by **Charlie Reams** » Mon Oct 06, 2008 2:37 pm

Joseph Bolas wrote:Is there then, a set amout of time you can have Apterous open/games played in Apterous, before you have to close it due to the game sticking, or is it just random?

If I knew what was breaking it then I'd fix it!

Jon Corby · Post by **Jon Corby** » Tue Oct 07, 2008 11:24 am

I WANT TO PLAY RIGHT NOW AND I CAN'T GET TO THE WEBSITE AT ALL

Debbi Flack · Post by **Debbi Flack** » Tue Oct 07, 2008 11:39 am

DITTO

Charlie Reams · Post by **Charlie Reams** » Tue Oct 07, 2008 12:16 pm

It seems there was a connection blip at Apterous HQ (my parents' house.) The problem is resolved now but it might take a little while for the site to come back up. I don't have Internet access in my house yet, so these things take a bit longer for me to notice and fix than they normally would.

Edit to say: Because of the connection problems, today's Duel will roll over til tomorrow when they will be an exciting double installment. But if the site comes back up this evening and you want to play it today then feel free.

Howard Somerset · Post by **Howard Somerset** » Tue Oct 07, 2008 2:02 pm

This probably explains why I can't get to run the recap writer. I'll look back later.

roko · Post by **roko** » Tue Oct 07, 2008 8:58 pm

I can't connect to Apterous, and I'm having some problems with the forums as well.

Charlie Reams · Post by **Charlie Reams** » Wed Oct 08, 2008 10:02 am

roko wrote:I can't connect to Apterous, and I'm having some problems with the forums as well.

Apterous and this forum are on completely different servers in different parts of the country so if you're having trouble with both then it seems more likely that there's a general Internet issue nearer your end. However if you can give me some more details then I'll look into it for you.

Jon Corby · Post by **Jon Corby** » Wed Oct 08, 2008 11:03 am

It appears to be fucked again, in the same manner as yesterday.

I might ask for a refund if this keeps up

James Hurrell · Post by **James Hurrell** » Wed Oct 08, 2008 11:24 am

Since yesterday I have been getting problems. Somtimes I can log in and see people in playing, but then cannot play a game. Other times I cannot even get to log in, but still have ability to chekc out recently played games / top players etc. If the site was actually down I wouldn't have thought I would be able to this. Also if the site was down no one would be able to play, but games are being played...just not by me!

Howard Somerset · Post by **Howard Somerset** » Wed Oct 08, 2008 2:28 pm

Apterous all seems to be working for me now with one exception. The wikicap.php doesn't seem to work. I've had timeout on that ever since yesterday afternoon.

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 5:50 pm

What would that be, Howard?

Ian Volante · Post by **Ian Volante** » Wed Oct 08, 2008 5:54 pm

Connection problems? We has it.

JimBentley · Post by **JimBentley** » Wed Oct 08, 2008 5:57 pm

Yep, the whole site seems to be down now.

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 6:01 pm

I'll check.

Debbi Flack · Post by **Debbi Flack** » Wed Oct 08, 2008 6:04 pm

Yep, I can't get on either.

Kirk Bevins · Post by **Kirk Bevins** » Wed Oct 08, 2008 6:07 pm

DebbiF wrote:Yep, I can't get on either.

Thanks Debbi. I was waiting for Jason to come back to report to us on the status of apterous but I couldn't wait much longer.

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 6:13 pm

Clang clang clang, whoop, whoop, whoop! Clang clang clang, whoop, whoop, whoop!

You're riiiiiiiiiiiiii-ght!

Joseph Bolas · Post by **Joseph Bolas** » Wed Oct 08, 2008 7:00 pm

Kirk Bevins wrote:Thanks Debbi. I was waiting for Jason to come back to report to us on the status of apterous but I couldn't wait much longer.

Why are you waiting on the report of someone who AFAIK, probably hasn't played on Apterous in a while

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 7:12 pm

I have time to play today!

Julie T · Post by **Julie T** » Wed Oct 08, 2008 7:43 pm

Maybe apterous is coming out in sympathy for my flu bug!

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 8:09 pm

Julie, I'm glad you feel better!

Julie T · Post by **Julie T** » Wed Oct 08, 2008 8:49 pm

Julie T wrote:Maybe apterous is coming out in sympathy for my flu bug!

Jason Larsen wrote:Julie, I'm glad you feel better!

Jason, I meant that apterous has a bug, and so do I. But thanks for the positive thought!

Jason Larsen · Post by **Jason Larsen** » Wed Oct 08, 2008 9:05 pm

Awww, Julie!

Enjoy your bananas, your rice, your apple sauce and your toast!

Julie T · Post by **Julie T** » Thu Oct 09, 2008 3:39 pm

Jason Larsen wrote:Awww, Julie!

Enjoy your bananas, your rice, your apple sauce and your toast!

Are they supposed to be good for flu??
I get an enormous appetite when I have flu, so I expect I'm getting the right nutrition from somewhere.
I'm feeling a little better today, but not 100% yet.

Jason Larsen · Post by **Jason Larsen** » Thu Oct 09, 2008 4:04 pm

Oh, I'm sorry. If you have bananas, rice, apple sauce and toast you are on a BRAT diet, (hence the initials,) and that is good for the stomach flu!

Julie, just say, "A-la apterous.org" and you'll be a very happy lady!

Joseph Bolas · Post by **Joseph Bolas** » Thu Oct 09, 2008 4:11 pm

Julie T wrote:Are they supposed to be good for flu??

Apparently the best way to get rid of a flu is just to rest while drinking plenty of fluids (doesn't mention anything about fruits). Also you could try seeing if you can pass the flu onto someone else

Jason Larsen · Post by **Jason Larsen** » Fri Oct 10, 2008 12:53 am

Joseph, do you like an old-fashioned bowl of soup?

Joseph Bolas · Post by **Joseph Bolas** » Fri Oct 10, 2008 1:43 am

Jason Larsen wrote:Joseph, do you like an old-fashioned bowl of soup?

Remember now, not to go too far off topic

In answer to your question though, I used to as a kid, but not really now. I still have the odd bowl of soup now and then.

Jason Larsen · Post by **Jason Larsen** » Fri Oct 10, 2008 1:49 am

I hope Julie gets all better as fast as apterous.org comes back online!

Jason Larsen · Post by **Jason Larsen** » Fri Oct 10, 2008 1:52 am

Charlie, please lock this topic.

Sorry, Julie!

David O'Donnell · Post by **David O'Donnell** » Fri Oct 10, 2008 11:27 am

Jason, this is a thread so that people can let Charlie know there are connection problems with Apterous so it performs a function. I think locking the thread would be an over-reaction to a problem that could be easier solved if you locked your mouth. I do not mean to be tactless, well, I do a little, but try and keep your posts relevant to the thread. For one thing it creates a lot of traffic so that I nearly missed Debbie's post about proxies: tried it, didn't work for me, unfortunately.

Julie T · Post by **Julie T** » Fri Oct 10, 2008 1:49 pm

David O'Donnell wrote:Jason, this is a thread so that people can let Charlie know there are connection problems with Apterous so it performs a function. I think locking the thread would be an over-reaction to a problem that could be easier solved if you locked your mouth. I do not mean to be tactless, well, I do a little, but try and keep your posts relevant to the thread. For one thing it creates a lot of traffic so that I nearly missed Debbie's post about proxies: tried it, didn't work for me, unfortunately.

Sorry for my part in the thread drift, David!

BTW, it was I who posted the proxy site link. Sorry it didn't work.
I'll ask my eldest 2 for other ideas. They both spend far too much time online, and may come up with something.

Jason Larsen · Post by **Jason Larsen** » Fri Oct 10, 2008 1:54 pm

I am very sorry, David!

I asked Charlie to lock the thread because there are no connection problems with apterous.org as of right now. I misunderstood the situation.

So, can Charlie make this thread a sticky instead?

Julie, feel free to talk to me about anything at all, like what it took to make you feel better! I certainly hope it didn't take a miracle!

Joseph Bolas · Post by **Joseph Bolas** » Fri Oct 10, 2008 1:55 pm

Julie T wrote:Sorry for my part in the thread drift, David!

I apologise too for going on about ways to rid of flus and answering Jason's question about soup