Bug reports

Ian Volante · Post by **Ian Volante** » Wed Jun 15, 2011 5:49 pm

JimBentley wrote:For reasons that are too long and unexciting to go into right now, I downloaded Google Chrome last night to give it a try. Everything apterousy works fine but I've just noticed that on Game Of The Week voting page, all the player names seem to have disappeared. So the first game is "0-127" instead of "Apterous Prune 0-127 Josh Hurst", the second is "0-147" instead of "Apterous Prune 0 - 147 Adam Gillard" and so on (you can still see who is in the game by clicking the number of one of the rounds). No big deal really, but I wondered if it was the same for other Chrome people or just me (given that the computer I'm on now is very old and crap)?

Same here. My computer's old and crap too, but I doubt that's the issue.

Rhys Benjamin · Post by **Rhys Benjamin** » Wed Jun 15, 2011 5:59 pm

It wasn't like that when I voted on it, but it is now.

Joseph Krol · Post by **Joseph Krol** » Wed Jun 15, 2011 6:19 pm

I use chrome and it works for me.

Liam Tiernan · Post by **Liam Tiernan** » Wed Jun 15, 2011 7:17 pm

Ian Volante wrote:
JimBentley wrote:For reasons that are too long and unexciting to go into right now, I downloaded Google Chrome last night to give it a try. Everything apterousy works fine but I've just noticed that on Game Of The Week voting page, all the player names seem to have disappeared. So the first game is "0-127" instead of "Apterous Prune 0-127 Josh Hurst", the second is "0-147" instead of "Apterous Prune 0 - 147 Adam Gillard" and so on (you can still see who is in the game by clicking the number of one of the rounds). No big deal really, but I wondered if it was the same for other Chrome people or just me (given that the computer I'm on now is very old and crap)?
Same here. My computer's old and crap too, but I doubt that's the issue.

Same for me now , but I did install a Java update this week. Maybe that's the cause.

Gavin Chipper · Post by **Gavin Chipper** » Wed Jun 15, 2011 8:23 pm

It's gone funny for me too but I thought Java was just the in-game thing so it wouldn't be that would it? (I know nothing about computers so there's probably no point in me speculating.)

Liam Tiernan · Post by **Liam Tiernan** » Wed Jun 15, 2011 10:21 pm

Gavin Chipper wrote:It's gone funny for me too but I thought Java was just the in-game thing so it wouldn't be that would it? (I know nothing about computers so there's probably no point in me speculating.)

Did realise that afterwards, but I was out and unable to delete the post.

JimBentley · Post by **JimBentley** » Thu Jun 16, 2011 6:31 pm

Ian Volante wrote:
JimBentley wrote:For reasons that are too long and unexciting to go into right now, I downloaded Google Chrome last night to give it a try. Everything apterousy works fine but I've just noticed that on Game Of The Week voting page, all the player names seem to have disappeared. So the first game is "0-127" instead of "Apterous Prune 0-127 Josh Hurst", the second is "0-147" instead of "Apterous Prune 0 - 147 Adam Gillard" and so on (you can still see who is in the game by clicking the number of one of the rounds). No big deal really, but I wondered if it was the same for other Chrome people or just me (given that the computer I'm on now is very old and crap)?
Same here. My computer's old and crap too, but I doubt that's the issue.

Fixed already! Cheers Charlie.

Lesley Hines · Post by **Lesley Hines** » Fri Jun 17, 2011 1:22 am

Unsurprisingly, IE9's completely screwed all the presentation on the home page. Game seems to be ok tho

Matt Morrison · Post by **Matt Morrison** » Fri Jun 17, 2011 9:12 am

Lesley Hines wrote:Unsurprisingly, IE9's completely screwed all the presentation on the home page. Game seems to be ok tho

On Firefox the gap between the menu and the page content has been shrunk to basically nothing which looks horrible but is the only visible change.
Are these bad side effects of whatever Chrome thing was being fixed, Charlie?

Rhys Benjamin · Post by **Rhys Benjamin** » Fri Jun 17, 2011 7:24 pm

Matt Morrison wrote:
Lesley Hines wrote:Unsurprisingly, IE9's completely screwed all the presentation on the home page. Game seems to be ok tho
On Firefox the gap between the menu and the page content has been shrunk to basically nothing which looks horrible but is the only visible change.
Are these bad side effects of whatever Chrome thing was being fixed, Charlie?

Same in Chrome, Matt, but I have about, erm.... half a centimetre.

Ben Wilson · Post by **Ben Wilson** » Sun Jun 19, 2011 6:28 pm

Really small one- on user's display cases the silver pencil item still has 'to do' next to it.

Thomas Carey · Post by **Thomas Carey** » Sun Jun 19, 2011 7:18 pm

Ben Wilson wrote:Really small one- on user's display cases the silver pencil item still has 'to do' next to it.

And on the item page it says "not available yet."

Andy Wilson · Post by **Andy Wilson** » Fri Jun 24, 2011 12:25 pm

Right, the bottom and right hand side of my console have decreased in size, so that I can only see 3 and a half of ratings digits, no names, and only the very top of the custom challenge button. I can still play the game, I can scroll through players and challenge them, but I can't see whether they are playing or not which is very annoying. This is happening with chrome. Still can't load with firefox and have tried safari and same is happening. Very odd. Just decided it was going to start happening yesterday afternoon. Downloaded the latest java to see if that would help, but no joy. Is this just happening to me?

Andy Wilson · Post by **Andy Wilson** » Sun Jun 26, 2011 11:29 pm

As if by magic, it's all fine again now after a couple of days of annoyingness. Yay.

Adam Gillard · Post by **Adam Gillard** » Tue Jun 28, 2011 12:45 pm

Multiple tie-break games like these Spoilage games and foreign conundrum games are skewing the "Highest maximum" figures by hundreds, if not thousands of points in total (Ian and Andy's games make up 690; there may well be other foreign CAs with loads of TBs that are out there). This makes me sad because I've dropped back to 69% of the max on the all-rounders leaderboard (basically dropped fully 1% after Andy's Russian Conundrum Attack). Can these be excluded from the maximum stats like naughty schoolchildren?

JimBentley · Post by **JimBentley** » Tue Jun 28, 2011 4:43 pm

Adam Gillard wrote:Multiple tie-break games like these Spoilage games and foreign conundrum games are skewing the "Highest maximum" figures by hundreds, if not thousands of points in total (Ian and Andy's games make up 690; there may well be other foreign CAs with loads of TBs that are out there). This makes me sad because I've dropped back to 69% of the max on the all-rounders leaderboard (basically dropped fully 1% after Andy's Russian Conundrum Attack). Can these be excluded from the maximum stats like naughty schoolchildren?

Yes, meant to post much the same thing the other day, this has affected the standard 15-rounder and standard 9-rounder highest max sections too.

Ben Wilson · Post by **Ben Wilson** » Tue Jun 28, 2011 4:48 pm

JimBentley wrote:
Adam Gillard wrote:Multiple tie-break games like these Spoilage games and foreign conundrum games are skewing the "Highest maximum" figures by hundreds, if not thousands of points in total (Ian and Andy's games make up 690; there may well be other foreign CAs with loads of TBs that are out there). This makes me sad because I've dropped back to 69% of the max on the all-rounders leaderboard (basically dropped fully 1% after Andy's Russian Conundrum Attack). Can these be excluded from the maximum stats like naughty schoolchildren?
Yes, meant to post much the same thing the other day, this has affected the standard 15-rounder and standard 9-rounder highest max sections too.

To the extent that the stated 'highest maximum' for a 15 rounder is actually 100 points higher than the theoretical maximum...

Ryan Taylor · Post by **Ryan Taylor** » Wed Jun 29, 2011 8:09 pm

Reports that some users are experience trouble logging into apterous after recent log in changes. They tried different browsers but it kept just saying Attempt 1 of 500 and then counting up but not logging in.

On a similar note, they can't report this problem as they're not on the forum and are waiting for verification for the forum. Namely these are Michelle Nevitt and Callum Carton (Callum has been waiting about 3 months I think).

Adam Gillard · Post by **Adam Gillard** » Wed Jun 29, 2011 8:12 pm

I can't get in to the game. When I went on the homepage I was logged out (which is very unusual). I logged in successfully but then when I tried to access the game it told me I wasn't logged in. I tried logging back in a few more times and realised that as soon as I press anything after logging in, it logs me out. When I pressed the Play (small) button as usual it prompted me to log in again in the pop up window. I did this but it still wouldn't load the game (just cycled through login attempt 1, 2, 3... of 500). Back on the homepage I had been logged out again. Might be something to do with the new multiple login feature.

Charlie Reams · Post by **Charlie Reams** » Wed Jun 29, 2011 8:42 pm

Ryan Taylor wrote:Reports that some users are experience trouble logging into apterous after recent log in changes. They tried different browsers but it kept just saying Attempt 1 of 500 and then counting up but not logging in.

This should be fixed now.

On a similar note, they can't report this problem as they're not on the forum and are waiting for verification for the forum. Namely these are Michelle Nevitt and Callum Carton (Callum has been waiting about 3 months I think).

I just activated Michelle's account, Callum's was activated already so I dunno what that's about.

Adam Gillard · Post by **Adam Gillard** » Wed Jun 29, 2011 8:57 pm

Charlie Reams wrote:
Ryan Taylor wrote:Reports that some users are experience trouble logging into apterous after recent log in changes. They tried different browsers but it kept just saying Attempt 1 of 500 and then counting up but not logging in.
This should be fixed now.

I don't have the problem of getting logged out whenever I click something anymore, but I still can't log in (counting up from Attempt 1 of 500).

Ryan Taylor · Post by **Ryan Taylor** » Wed Jun 29, 2011 9:01 pm

Charlie Reams wrote:I just activated Michelle's account, Callum's was activated already so I dunno what that's about.

Cool. And it was a few days ago when Callum was saying about it and I don't think he checks it that much.

Charlie Reams · Post by **Charlie Reams** » Wed Jun 29, 2011 9:29 pm

Adam Gillard wrote:
Charlie Reams wrote:
Ryan Taylor wrote:Reports that some users are experience trouble logging into apterous after recent log in changes. They tried different browsers but it kept just saying Attempt 1 of 500 and then counting up but not logging in.
This should be fixed now.
I don't have the problem of getting logged out whenever I click something anymore, but I still can't log in (counting up from Attempt 1 of 500).

Should be working now. It's tricky for me to fix this because it seems to be working for most people including me, but let me know if you get in/still can't.

Adam Gillard · Post by **Adam Gillard** » Wed Jun 29, 2011 9:45 pm

Charlie Reams wrote:Should be working now. It's tricky for me to fix this because it seems to be working for most people including me, but let me know if you get in/still can't.

I'm in. Thanks.

Jayne Wisniewski · Post by **Jayne Wisniewski** » Thu Jun 30, 2011 5:55 pm

I also had this problem yesterday. I updated java but it didnt help.
I have tried today and I can log in but when I hit "play" I get this message:

"Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem".

Is it down for everyone?

Charlie Reams · Post by **Charlie Reams** » Thu Jun 30, 2011 6:05 pm

Jayne Wisniewski wrote:I also had this problem yesterday. I updated java but it didnt help.
I have tried today and I can log in but when I hit "play" I get this message:

"Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem".

Is it down for everyone?

That's a problem with Internet Explorer, not apterous. My general advice is don't use Internet Explorer, but if you have no choice then this might give you some ideas: http://social.technet.microsoft.com/For ... ed96261f7/ (especially the reply from Robinson Zhang).

Jayne Wisniewski · Post by **Jayne Wisniewski** » Thu Jun 30, 2011 6:40 pm

Thank you I have followed the instructions of Robinson Zhang but still no joy with internet explorer, but have now been able to play a game with mozilla firefox.

Charlie Reams · Post by **Charlie Reams** » Thu Jun 30, 2011 6:58 pm

Jayne Wisniewski wrote:Thank you I have followed the instructions of Robinson Zhang but still no joy with internet explorer, but have now been able to play a game with mozilla firefox.

Two wins in one!

Eoin Monaghan · Post by **Eoin Monaghan** » Thu Jun 30, 2011 9:12 pm

I've just installed the new version of Java (twice) but when I click play it tells me the required plug-in is not installed. I'm not great when it comes to technical stuff with regards computers, is there something else I should do? Every other time I've had to update Java it has worked straight away.

Thanks.

Adam Gillard · Post by **Adam Gillard** » Thu Jun 30, 2011 11:01 pm

Same for me. New Java installed and got the message "If you are reading this, you do not have Java installed or configured correctly" when trying to access the game. Lemmeknow if you want a console dump.

Charlie Reams · Post by **Charlie Reams** » Thu Jun 30, 2011 11:25 pm

Is this on Mac?

Edit: Yes.

Adam Gillard · Post by **Adam Gillard** » Thu Jun 30, 2011 11:39 pm

Charlie Reams wrote:Is this on Mac?

Yes. It just prompted me to update to the latest Java and I did.

Adam Gillard · Post by **Adam Gillard** » Fri Jul 01, 2011 12:42 am

Just read the advice on the homepage. I use Firefox, not Chrome. I managed to get on with Safari but it's got the old teething problems of getting in with my 4th attempt and having to play warm-up rounds with Prune. After all that's done it should run speedily as long as Safari doesn't decide to quit itself. Firefox comes up with the "If you are reading this, you do not have Java installed or configured correctly" message.

Matt Morrison · Post by **Matt Morrison** » Fri Jul 01, 2011 10:55 am

It was only about two days ago I was thinking "I must ask Charlie to change the log-in thing so you can be logged in from several places" and then I come back to C4C from a day away and you've done it. Absolutely awesome bit of implementation. Equally useful for me will be being able to remain logged in from multiple browsers on the same PC for testing stylesheets!

Mark James · Post by **Mark James** » Wed Jul 06, 2011 3:52 pm

The front page says I'm not logged in even though I'm playing.

Mark James · Post by **Mark James** » Wed Jul 06, 2011 5:00 pm

Mark James wrote:The front page says I'm not logged in even though I'm playing.

It's back to normal now.

Ryan Taylor · Post by **Ryan Taylor** » Sat Jul 09, 2011 12:12 am

Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.

Charlie Reams · Post by **Charlie Reams** » Sun Jul 10, 2011 8:37 pm

Ryan Taylor wrote:Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.

Are you on a phone or something? You seem to have a different IP address every few minutes.

Ben Wilson · Post by **Ben Wilson** » Sun Jul 10, 2011 9:27 pm

Charlie Reams wrote:
Ryan Taylor wrote:Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.
Are you on a phone or something? You seem to have a different IP address every few minutes.

I'm having the same problem every time I switch on my PC (I just choose not to moan about it)- and my IP address changes every time I boot up.

Ian Volante · Post by **Ian Volante** » Sun Jul 10, 2011 9:36 pm

Ben Wilson wrote:
Charlie Reams wrote:
Ryan Taylor wrote:Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.
Are you on a phone or something? You seem to have a different IP address every few minutes.
I'm having the same problem every time I switch on my PC (I just choose not to moan about it)- and my IP address changes every time I boot up.

Probably explains why I was logged out the other day, I think my ISP rotates my IP periodically. Or something.

Charlie Reams · Post by **Charlie Reams** » Mon Jul 11, 2011 1:29 am

I changed the authentication recently so that you have to log in again if your IP changes (since you can now be logged in from several places). Seems like that was a mistake. I'll change it back.

Ryan Taylor · Post by **Ryan Taylor** » Mon Jul 11, 2011 6:25 am

Charlie Reams wrote:
Ryan Taylor wrote:Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.
Are you on a phone or something? You seem to have a different IP address every few minutes.

I wasn't on a phone just on laptop. Heaven knows why my IP address was changing every few minutes, very strange. It has only done it once since I posted so I don't think it's an issue any more.

Adam Gillard · Post by **Adam Gillard** » Tue Jul 12, 2011 6:12 pm

Adam Gillard wrote:Firefox comes up with the "If you are reading this, you do not have Java installed or configured correctly" message.

Just updated to Firefox 5.1 (Mac) and apterous is working again. Yay!

Rhys Benjamin · Post by **Rhys Benjamin** » Thu Jul 14, 2011 3:49 pm

Ryan Taylor wrote:Each time I've gone on apterous homepage I have had to sign in. I've done it 3 times in about 10 minutes.

Same for me, but when I click "log in", it seems to log me in without typing anything (or click "Log me in, please").

Adam Gillard · Post by **Adam Gillard** » Thu Jul 14, 2011 10:48 pm

Matt Morrison wrote:
James Hall wrote:taken from the front page moments ago: "Mark Tournoff commented on Catriona Cappleman's game with her." Are there still some issues here or has Mark just decided to self-identify as female?
Yeah pointed this out a while back, it takes the gender from the second player instead of the first.

It's happening in aptochat now too:

2011-07-14 20:30:44 Keith Bennett got a silver pencil for HERSELF!

Karen Pearson · Post by **Karen Pearson** » Fri Jul 15, 2011 4:22 pm

I just got the word OTOÑAREN is Spanish and thought it was a dead cert for a pencil but I didn't get one. So, after the game I thought I'd have a look and see who had pencilled it already but in Lexplorer, it said the word hadn't yet been pencilled. Is this a bug or is it just that the Lexplorer pages aren't updating that frequently?

Chris Hare · Post by **Chris Hare** » Fri Jul 15, 2011 4:47 pm

Karen Pearson wrote:I just got the word OTOÑAREN is Spanish and thought it was a dead cert for a pencil but I didn't get one. So, after the game I thought I'd have a look and see who had pencilled it already but in Lexplorer, it said the word hadn't yet been pencilled. Is this a bug or is it just that the Lexplorer pages aren't updating that frequently?

Err.... You pencilled it yourself, on the 21st of June, according to this. Maybe you Lexplorered OTONAREN instead?

Thomas Carey · Post by **Thomas Carey** » Fri Jul 15, 2011 4:53 pm

Chris Hare wrote:
Karen Pearson wrote:I just got the word OTOÑAREN is Spanish and thought it was a dead cert for a pencil but I didn't get one. So, after the game I thought I'd have a look and see who had pencilled it already but in Lexplorer, it said the word hadn't yet been pencilled. Is this a bug or is it just that the Lexplorer pages aren't updating that frequently?
Err.... You pencilled it yourself, on the 21st of June, according to this. Maybe you Lexplorered OTONAREN instead?

Any words that don't just contain ABCDEFGHIJKLMNOPQRSTUVWXYZ don't show up as being pencilled, even if they were.

Charlie Reams · Post by **Charlie Reams** » Sat Jul 16, 2011 5:33 am

Thomas Carey wrote: Any words that don't just contain ABCDEFGHIJKLMNOPQRSTUVWXYZ don't show up as being pencilled, even if they were.

Where?

Thomas Carey · Post by **Thomas Carey** » Sat Jul 16, 2011 7:26 am

Charlie Reams wrote:
Thomas Carey wrote: Any words that don't just contain ABCDEFGHIJKLMNOPQRSTUVWXYZ don't show up as being pencilled, even if they were.
Where?

On the lexplorer thing which tells you if it was pencilled.

Ryan Taylor · Post by **Ryan Taylor** » Sat Jul 16, 2011 3:39 pm

Climbing Mount Conundrum I was made to solve SPINDLIER twice. Firstly I solved it in this game and then 7 minutes later in this game. I'm trying to catch Chris and Nick, how can I do this if I have to solve conundrums that I've already done?!?!?!!!

Charlie Reams · Post by **Charlie Reams** » Sat Jul 16, 2011 4:22 pm

Thomas Carey wrote: On the lexplorer thing which tells you if it was pencilled.

Works for me. Anyone else?

Ryan Taylor · Post by **Ryan Taylor** » Sat Jul 16, 2011 4:33 pm

Ryan Taylor wrote:Climbing Mount Conundrum I was made to solve SPINDLIER twice. Firstly I solved it in this game and then 7 minutes later in this game. I'm trying to catch Chris and Nick, how can I do this if I have to solve conundrums that I've already done?!?!?!!!

It has just happened again. I have just had OVERSEXED and BETROTHAL in consecutive rounds in this game even though I had them both in this game (although I didn't solve BETROTHAL the first time).

Charlie Reams · Post by **Charlie Reams** » Sat Jul 16, 2011 5:07 pm

Ryan Taylor wrote:
Ryan Taylor wrote:Climbing Mount Conundrum I was made to solve SPINDLIER twice. Firstly I solved it in this game and then 7 minutes later in this game. I'm trying to catch Chris and Nick, how can I do this if I have to solve conundrums that I've already done?!?!?!!!
It has just happened again. I have just had OVERSEXED and BETROTHAL in consecutive rounds in this game even though I had them both in this game (although I didn't solve BETROTHAL the first time).

I'm investigating, but my house has just been burgled so other investigations may have to take priority...

Ryan Taylor · Post by **Ryan Taylor** » Sat Jul 16, 2011 5:58 pm

Charlie Reams wrote:
Ryan Taylor wrote:
Ryan Taylor wrote:Climbing Mount Conundrum I was made to solve SPINDLIER twice. Firstly I solved it in this game and then 7 minutes later in this game. I'm trying to catch Chris and Nick, how can I do this if I have to solve conundrums that I've already done?!?!?!!!
It has just happened again. I have just had OVERSEXED and BETROTHAL in consecutive rounds in this game even though I had them both in this game (although I didn't solve BETROTHAL the first time).
I'm investigating, but my house has just been burgled so other investigations may have to take priority...

Holy shit! More examples just now are ACTUALITY and BIFURCATE if these help.

Gavin Chipper · Post by **Gavin Chipper** » Sat Jul 16, 2011 6:30 pm

Charlie Reams wrote:
Thomas Carey wrote: On the lexplorer thing which tells you if it was pencilled.
Works for me. Anyone else?

It tells me it hasn't been pencilled in. Is that good? Separate to that, if you click on "languages" it says "OTO�REN is not valid in any language recognised on apterous."

Gavin Chipper · Post by **Gavin Chipper** » Sat Jul 16, 2011 6:31 pm

Charlie Reams wrote:I'm investigating, but my house has just been burgled so other investigations may have to take priority...

Hope they didn't nick anything too valuable.

Charlie Reams · Post by **Charlie Reams** » Sat Jul 16, 2011 6:49 pm

Gavin Chipper wrote:
Charlie Reams wrote:
Thomas Carey wrote: On the lexplorer thing which tells you if it was pencilled.
Works for me. Anyone else?
It tells me it hasn't been pencilled in. Is that good? Separate to that, if you click on "languages" it says "OTO�REN is not valid in any language recognised on apterous."

Might be a browser-specific bug. It works fine in Chrome+Linux. What are you using?

Ryan Taylor · Post by **Ryan Taylor** » Sat Jul 16, 2011 9:54 pm

My final 20 conundrums for reaching the peak of Mount Conundrum was ruined by no fewer than 7 repeats. This was meant to be a joyous occasion.

Edit: I hope apterous got stolen.

Gavin Chipper · Post by **Gavin Chipper** » Sun Jul 17, 2011 12:05 am

Charlie Reams wrote:Might be a browser-specific bug. It works fine in Chrome+Linux. What are you using?

IE9