c4c login issues

[Fiona T]

Lots of us* having problems logging into c4c** - not working in chrome on my laptop or mobile (have tried with and without ticking 'remember me'). Just tried edge and got in.

*Several people in aptochat
**Basically enter username and password, and it returns you to the page you were on but you're not logged in.

(Works for Jack on chrome - he must be special!)

[Thomas Carey]

Didn't work on chrome on mobile or laptop, worked fine on edge.

What a mundane 1500th post

[Ben Wilson]

Yep, screwed me about yesterday and today too. You need to delete all cookies associated with c4c, then it'll work again. Plenty of guides on how to do that online.

[Callum Todd]

I used to have this ages ago. Since then it's fixed but I keep getting signed out even after selecting 'remember me'.

Today I remain signed in even after leaving the site for several hours! So seems like something's gone on with how login works today

[Thomas Cappleman]

I eventually tried on a private window, which worked, then it also worked again on my regular one

[George Armstrong]

Logged it as a ticket on Apto, am assured it's all fixed now

[Gavin Chipper]

It's like getting locked out of your local.

[Adam Gillard]

I finally got back in today! Been locked out for about 4 months even though I was using the correct username and password.

Does anyone read the Board Administrator messages?

[Gavin Chipper]

It looks like it's just Ben and Charlie that are administrators. So if they don't, no-one does! But maybe if it happens again, try to reach out to one of them using some other medium.

But welcome back!

[Ben Wilson]

I finally got back in today! Been locked out for about 4 months even though I was using the correct username and password.

Does anyone read the Board Administrator messages?

There was absolutely no notification of any issue with your account- it hadn't been deactivated so I couldn't begin to tell you what was wrong. Board admin messages, as far as I can tell, get sent into the ether so I'm not 100% sure what happened there either. Will dig into it a bit deeper but only Charlie can access the database itself.

[Adam Gillard]

Thanks Ben and Gevin, I had followed the advice in this thread and also in George's apterous thread but it didn't help me. I never suspected my account had been deactivated, but just that it was affected by these wider login issues. I think I may have actually raised my first Board Administrator request before this thread was started.

After a couple of Board Administrator messages and reviving an old aptomail thread with Charlie (I'm a trial member so can't create new threads), I just decided to try logging in every couple of weeks. I could have tried harder with reaching out via Facebook or otherwise but I do wonder if there's anyone else who still hasn't managed to log back in.

[Adam Gillard]

Also, password reset doesn't seem to send an email, or at least didn't when I was unable to log in but did provide the correct email address linked to my account.

[Rhys Benjamin]

Variation on a theme, but Chrome is flagging up security issues here because the HTTPS for C4C has expired.

[Andres Sanchez]

Variation on a theme, but Chrome is flagging up security issues here because the HTTPS for C4C has expired.

That's been happening for a while I feel