I keep getting logged out of c4c on my mobile phone

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Gavin Chipper
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I keep getting logged out of c4c on my mobile phone

Post by Gavin Chipper » Fri Oct 09, 2020 10:32 am

Is anyone else getting this? It's keeping me logged in on my laptop, but I'm having to log in several times a day on my phone for the last couple of days.

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Rhys Benjamin
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Re: I keep getting logged out of c4c on my mobile phone

Post by Rhys Benjamin » Fri Oct 09, 2020 1:45 pm

It logs me out on every device.
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Sam Cappleman-Lynes
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Re: I keep getting logged out of c4c on my mobile phone

Post by Sam Cappleman-Lynes » Fri Oct 09, 2020 1:56 pm

I haven't had any problems with being logged out on either my phone or my laptop.

Fred Mumford
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Re: I keep getting logged out of c4c on my mobile phone

Post by Fred Mumford » Fri Oct 09, 2020 4:26 pm

At least it doesn't suddenly log you out midway through typing a

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Ian Volante
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Re: I keep getting logged out of c4c on my mobile phone

Post by Ian Volante » Fri Oct 09, 2020 9:16 pm

Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
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Gavin Chipper
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Re: I keep getting logged out of c4c on my mobile phone

Post by Gavin Chipper » Fri Oct 09, 2020 9:32 pm

Ian Volante wrote:
Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Clever. It seems that this might have been the case.

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Ian Fitzpatrick
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Re: I keep getting logged out of c4c on my mobile phone

Post by Ian Fitzpatrick » Wed Oct 14, 2020 9:13 am

Ian Volante wrote:
Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Ah, cheers, I've been bemoaning the fact that I get logged out every day for months now. All ok now I've changed to using the www.

Any idea why that would make a difference? I don't generally tend to use www these days.
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Ian Volante
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Re: I keep getting logged out of c4c on my mobile phone

Post by Ian Volante » Wed Oct 14, 2020 11:44 am

Ian Fitzpatrick wrote:
Wed Oct 14, 2020 9:13 am
Ian Volante wrote:
Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Ah, cheers, I've been bemoaning the fact that I get logged out every day for months now. All ok now I've changed to using the www.

Any idea why that would make a difference? I don't generally tend to use www these days.
I can only guess that for some reason, the way into the site without the www doesn't set a cookie. Why it acts differently in the first place is beyond my knowledge of web infrastructure.
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