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Problems with Java

Posted: Wed Dec 10, 2014 9:11 pm
by Joyce Phillips
Can anyone help me to get back on to Apterous? Java is not letting me do it and despite following instructions about security I'm going round in circles. Ay help would be gratefully received!

Re: Problems with Java

Posted: Wed Dec 10, 2014 9:46 pm
by James Laverty
Appears to be a problem with Firefox. I couldn't get on with it last night but was think when I switched to Google Chrome

Re: Problems with Java

Posted: Wed Dec 10, 2014 11:14 pm
by Thomas Cappleman
I'm seeing the same problem, and changing browser doesn't help. Charlie (if you see this), has the outage last night caused an issue with the Java certificate somehow?

Re: Problems with Java

Posted: Thu Dec 11, 2014 4:25 am
by johnslater
Same here - can't get in with Firefox or Chrome. I've added apterous.org as an exception but that didn't help.

Re: Problems with Java

Posted: Thu Dec 11, 2014 12:44 pm
by Martin Long
I went on the Java website, checked to see if my version was up-to-date and then downloaded the latest version. Apterous works for me on all the main browsers since doing this.

Re: Problems with Java

Posted: Thu Dec 11, 2014 2:34 pm
by Zarte Siempre
I'm having to use IE to play. Firefox and Chrome both deaded.

Re: Problems with Java

Posted: Thu Dec 11, 2014 2:54 pm
by Joyce Phillips
I'm trying these solutions with no joy. Have downloaded Java update and was using IE anyway. Will try Chrome and see if it helps. Not sure what to try next if it doesn't.

Re: Problems with Java

Posted: Thu Dec 11, 2014 5:52 pm
by Joyce Phillips
Incidentally have tried adding apterous as an exception and like John, have had no luck. I'd hate to think I may never play you all again!

Re: Problems with Java

Posted: Thu Dec 11, 2014 6:05 pm
by Joyce Phillips
I have Java version 8 update 25 if that helps. I keep being told that I have the latest available.

Re: Problems with Java

Posted: Thu Dec 11, 2014 7:58 pm
by Matthew Tassier
I'm using Java version 7 update 71 on Chrome and have no problems. Maybe uninstall and try that version instead?
https://java.com/en/download/manual_java7.jsp

Re: Problems with Java

Posted: Thu Dec 11, 2014 8:09 pm
by Matty Artell
I was having similar issues; I don't know if this will work for you guys, but after hours of wrangling with java I noticed that it said "apterous.org" in my address bar. Changing that to "www.apterous.org" allowed me to get back on.

Re: Problems with Java

Posted: Thu Dec 11, 2014 8:21 pm
by Thomas Cappleman
Thanks Matty, that worked for me (or just coincidence)

Re: Problems with Java

Posted: Thu Dec 11, 2014 11:56 pm
by Rhys Benjamin
Matty Artell wrote:I was having similar issues; I don't know if this will work for you guys, but after hours of wrangling with java I noticed that it said "apterous.org" in my address bar. Changing that to "www.apterous.org" allowed me to get back on.
Works! :mrgreen:

Re: Problems with Java

Posted: Fri Dec 12, 2014 11:08 am
by Joyce Phillips
Thanks to everyone for their help. I am back in by using the www method. This might work for you John.

Re: Problems with Java

Posted: Sun Dec 14, 2014 8:56 pm
by Charlie Reams
I think this is now fixed.

Re: Problems with Java

Posted: Sat Sep 05, 2015 9:30 am
by Christof Butler
Anyone having fresh problems today? For the last 2 months (since I started using again) I always got the message "This site will soon be unsupported" (or similar) when the Java game window was loading, it seems today is the day that it ceases to be supported. I've tried updating Java (which used to solve these problems) to no avail. It appears that Chrome no longer supports any Java? I've even enabled Java here ....chrome://flags/#enable-npapi..... but still no luck. I found this info on a chrome page also "To make browsing with Chrome safer, faster and more stable, we stopped allowing NPAPI plug-ins on 1 September 2015.". I don't think updating my Chrome version (42 I think) will solve anything either as it sounds like it's a case of 'the newer the Chrome version the less likley Java is to work'. Has anyone else has this problem this week and overcome it? Thanks!

Re: Problems with Java

Posted: Sat Sep 05, 2015 1:40 pm
by Chris Marshall
I'm on Chrome 44 but didn't update Java and it worked for me but others have had issues and have had to use Firefox or maybe IE to play the game.

Re: Problems with signing in

Posted: Fri Aug 18, 2017 4:45 pm
by Ian Volante
I know it's not the right thread, but I'm hijacking it anyway. I can't sign in to Apterous, I just get a blank window. Any ideas anyone?

Re: Problems with signing in

Posted: Fri Aug 18, 2017 4:48 pm
by Zarte Siempre
Ian Volante wrote: Fri Aug 18, 2017 4:45 pm I know it's not the right thread, but I'm hijacking it anyway. I can't sign in to Apterous, I just get a blank window. Any ideas anyone?
You on Firefox? I'm having the same issue unless I use Edge.

Re: Problems with signing in

Posted: Fri Aug 18, 2017 4:49 pm
by Ian Volante
Zarte Siempre wrote: Fri Aug 18, 2017 4:48 pm
Ian Volante wrote: Fri Aug 18, 2017 4:45 pm I know it's not the right thread, but I'm hijacking it anyway. I can't sign in to Apterous, I just get a blank window. Any ideas anyone?
You on Firefox? I'm having the same issue unless I use Edge.
Yep. Bugger, I might have to dust off that browser then.

Re: Problems with Java

Posted: Fri Aug 18, 2017 7:24 pm
by Charlie Reams
You probably just need to clear your cookies.

Re: Problems with Java

Posted: Fri Aug 18, 2017 9:45 pm
by Matt Morrison
Ah, I done this: https://www.apterous.org/ticket_view.ph ... 270#p58545

But yeah, I tried clearing cookies and cache too already.

Re: Problems with Java

Posted: Sun Aug 20, 2017 8:33 pm
by Zarte Siempre
Just tried clearing cookies. No help.

Re: Problems with Java

Posted: Sun Aug 20, 2017 8:44 pm
by Matt Morrison
Oddly, my work laptop is working on Firefox. Charlie also told me he has no problems on Firefox, so whilst it's widespread it's not complete. Will work with him to help solve it when I get home.

Re: Problems with Java

Posted: Mon Aug 21, 2017 11:53 am
by Ian Volante
Curiouser and, well you know the rest.

Re: Problems with Java

Posted: Mon Aug 21, 2017 5:22 pm
by Ian Volante
Cleared cookies, no luck.